Conference Themes

Hospitality management and auxiliary services including but not
limited to:

Hospitality Operations Management:

• Operational systems
• Accommodations services' systems
• Food production systems
• Food and beverage service systems

Yield Management and Profitability:

• Yield management from airlines to hotels (historical development)
• Pre-conditions and yield management applicability
• Building successful models

Human Resource Management, People and Skills:

• Contemporary trends: skills and labour shortages
• Reducing staff turnover 
• Training needs
• Future challenges

Workforce Diversity and Labour

• Impacts on migration on an authentic tourism experience
• Labour mobility and Turnover
• Intercultural workplace isses