Taking Hospitality into the Future

Monday 16th November and Tuesday 17th November, 2009.

Bay of Plenty Polytechnical Institute,
Windermere Campus, Tauranga
New Zealand

Conference Aim

The aim of the International Hospitality Conference is to bring senior managers from the hospitality industry and university researchers together to discuss issues within the current high-growth business environment by:

• Examining current issues
• Identifying future trends
• Disseminating new industry relevant research
• Examining sustainable management approaches
• Assessing profitability strategies
• Providing a forum for new and creative industry relevant thinking

Main Conference Themes

• Hospitality Operations Management
• Yield Management & Profitability
• Human Resource Management, People & Skills
• Workforce Diversity and Labour Mobility

Proceedings published by:

Contacts

Ms Angela Werder
Conference Coordinator
Angela.Werder@boppoly.ac.nz

Ms Julie Kerry
Conference Director
Julie.Kerry@boppoly.ac.nz

Dr Anne Zahra
Joint Conference Chairperson
a.zahra@waikato.ac.nz

Dr Tim Lockyer
Joint Conference Chairperson
lockyer@waikato.ac.nz