Organizational Communication

Resources for teaching

This page includes resources that instructors of organizational communication may find useful in teaching their courses. We are constantly adding new material and hoping you will not only use what's useful here, but add some of your own favorite materials as well. If you want to submit materials for posting, click here for guidelines.

We've categorized the resources in ways that make sense to us, but you may find some resources useful for addressing topics other than those we've identified.

If you have trouble opening the PDF files, click here.

Cultures, Subcultures, and Socialization

Assessing Organizational Culture (PDF) -- Shiv Ganesh

Case: A Culture of Professionalism (Word, 570kb) -- Belinda Caesar

Case: A Parting Ceremony (Word, 566kb) -- Marie Flynn

Film Criticism Exercise (PDF) -- Shiv Ganesh

Framing the Futures Case Study (PDF) -- Ted Zorn

Sensemaking and Managing Interpretations Exercise (Word, 24kb) -- Stan Deetz

Strategic Internal Communication Principles (PDF) -- George Cheney

Identities and Identification

Relationships & Networks

Case: Just Another Love Story (Word, 596kb) -- Bethea Weir

Case: The Deskbound Adventurer (Word, 503kb) -- Jillian Ireland

Case: There's Something I Want to Tell You (Word, 578kb) -- Deborah Jones

Developing Interaction Skills Exercise -- (Word, 23.5) Stan Deetz

Leadership

Case: Leading the Way (Word, 807kb) -- Colleen Mills

Film Clips for Teaching Leadership (PDF) -- Ted Zorn

Inspiring Visions Exercise (PDF) -- Ted Zorn

Kouzes & Posner's Leadership Commitments (PDF) -- Ted Zorn

Lack of Vision (Word)

Movie Analysis Assignment (Word, 23.5kb) -- Ruth Guzley

Vision and Values Examples (PDF) -- Ted Zorn

Participation, Teams, and Democracy

Bibliography: Quality of Work Life (Word, 55.5kb) -- George Cheney

Case: A Civil Meeting (Word, 1.05mb) -- Judy Motion & Lisa Mattei

Case: The New Team Member (Word, 617kb) -- Shirley Leitch

Effective Meetings Principles (PDF) -- George Cheney

Recording in Meeting Facilitation (PDF) -- Ted Zorn

Role Play: Difficult Behaviors in Teams (Word, 41.5kb) --  Katie Sullivan

Steps Toward Workplace Democracy (PDF) -- Shiv Ganesh

Power and Control

Case: Making Your Mark (Word, 617kb) -- Colleen Mills

Conflict Management

Case: Communicating for Efficiency? (Word, 427kb) -- Janet Sayers & Mary Kingsbury

Case: Toilet Troubles (Word, 520kb) -- Julie Glamuzina

Role play : Children's Helpers (PDF) -- Ted Zorn

Organizational Change and Change-Related Communication

Case: Communicating a New Policy (Word, 207kb) -- Deborah Jones

Leading Change - Excerpt from Kotter (Word, 13.5kb)

Setting Goals and Achieving Results (PDF) -- Ted Zorn

Organizational Communication Technologies

Computer-mediated Decision Making Exercise (PDF) -- Shiv Ganesh

Globalization & Diversity

Bibliography: Globalization (Word, 66kb) -- Shiv Ganesh, George Cheney & Heather Zoller

Case: Conflict at Te Whenua (Word, 1.05mb) -- Paula Foreman & Frances Hancock

Case: Dining in Style (Word, 313kb) -- Maria Humphries

Case: Going Offshore (Word, 661kb) -- C. Rigby, J. Shilton, & C. Wallace

Case: Stepping on Toes (Word, 467kb) -- Mary Kingsbury & Janet Sayers

Case: Tempers Flare (Word, 500kb) -- Nicole Stirton

Case: The Cultural Delegate (PDF)-- Ted Zorn

Ethics and Values

Films & Videos for Teaching Ethics (Word, 23kb) -- George Cheney

Films, TV Shows, & Documentaries on Ethics (Word, 34kb) -- George Cheney

What Workers Want (PDF) -- George Cheney

Organizational Communication Analysis

Advertising Analysis (Word, 44kb) -- Lars Thøger Christensen

Analysis Versus Description (PDF) -- George Cheney

Analyzing Communication (PDF) -- Sally Planalp

Book Review Assignment (Word, 27kb) -- Shiv Ganesh

Case: Consultancy and Culture (Word, 692kb) -- Christine Montgomery & Bev Gatenby

Case: EarthPrime (Word, 879kb) -- Margie Comrie

Coding Open-ended Questions (PDF) -- Sally Planalp

Combining Qual & Quant Methods (PDF) -- Sally Planalp

Communication Audits Intro (PDF) -- Ted Zorn

Content Analysis Tips (PDF) -- George Cheney

Critical Incident Technique (PDF) -- George Cheney

Developing Self-report Scales (PDF) -- Sally Planalp

Focus Groups Guidelines (PDF) -- Ted Zorn

Guidelines for a Technical Project (Word, 26.5kb) -- Shiv Ganesh

Interview Guidelines (PDF) -- Ted Zorn

Interview Probing Techniques (PDF) -- Ted Zorn

Literature Review Guidelines (PDF) -- Ted Zorn

Literature Review Guidelines (Word, 26.5kb) -- Shiv Ganesh

Network Analysis Guidelines (PDF) -- George Cheney

Non-participant Observation Guidelines (PDF) -- Ted Zorn

Org Analysis Assignment (PDF) -- Mary Simpson

Org Comm Assessment Exercise (PDF) -- Shiv Ganesh

Overview of an Analytical Project (Word, 32.5kb) -- Shiv Ganesh

Research Proposal Example (Word, 30kb) -- Ted Zorn

Research-based Consulting (PP slides) (75.5kb) -- Ted Zorn

Thematic Analysis Tips (PDF) -- Ted Zorn

Writing an Analytical Project Report (Word, 33.5kb) -- Shiv Ganesh

Other Resources

Bibilography to Cheney, Christensen, Zorn, & Ganesh (PDF)

Films and Videos for Org Comm Teaching (PDF) -- George Cheney

Undergrad Org Comm Program at Utah (Word, 40.5kb) -- George Cheney